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ABOUT US

Well Established and Trustworthy

We are very proud of our company, originally founded in 1989. Directlight was the first lighting company to launch a website in 2003. Since then we have become one of the six largest retailers of lighting in the UK. Directlight has supplied many well-known television and make-over shows – even the experts choose us! Directlight are always one step ahead of the market and looking for ways to improve.

We continually monitor our competitors’ prices in the high street and on the Internet to ensure we offer the lowest prices available, both in our showrooms and on our online store. Directlight takes pleasure in providing our customers with an immeasurable variety of products to satisfy their demands, including a bespoke service, appreciating their individual tastes but without compromising on quality.

We pride ourselves on providing a second-to-none, professional yet friendly customer service. We are always here to help – some of our staff benefit from in excess of 30 years’ experience in the lighting industry We operate efficiently and pass on the savings direct to you – quality products at affordable prices.

All our customers benefit from special promotions and offers, we always have an ‘up to half price sale’ of stock items, with possible savings of up to 75% cheaper than the RRP. If you are a trader or require bulk orders contact us for further discounts.

Our unique selling points are excellent customer service, personal one-to-one advice in our showrooms and a huge range of over 20,000 discounted products.

We have a huge 17,500 sq ft warehouse and 3 showrooms with a total of 15,000 sq ft.  You are very welcome to visit us between 9.30 am and 5.30pm Monday to Saturday. We have ample on-site parking facilities.

Location

We are located in Milton Keynes MK6 2RX. We also have showrooms in Cannock and Swindon. Click on the ‘Customer Service’ tab for store locations and maps - please come in and see us between 9.30am and 5.30pm Monday to Saturday, 10.00am to 4.00pm on Bank Holidays, where our staff will be happy to assist.

Secure Ordering

We offer peace of mind when ordering online as we use SagePay Secure Site Encryption, this is the latest and safest payment method, in association with Barclays Bank. We operate a checkout system that is protected by a 128-bit secure socket layer - this means ALL your information is securely encrypted before it even leaves your computer. Every transaction we process is also checked by our fraud control system to validate the authenticity and validity of your payment card as well as indicators of possible fraudulent use. Credit Card Security Sage Pay operates a secure site for online payment by credit or debit card. We always contact you in the event that your transaction fails, for whatever reason.

Extensive Product Range

Our fabulous lighting ranges come direct from the manufacturer or from their UK distributors. Many products originate from Europe whilst others are handmade in the UK. We also offer a vast range of lamps and wiring accessories, all at competitive prices. We are constantly expanding our already comprehensive product range, which we believe suits all budgets and tastes.

We make it easy to find exactly what you want amongst our hundreds of choices with just a few clicks, however, if you are unable to find what you want, please call or email us.

Showroom Viewing

Please note that there are 1000s of different lighting products available to purchase from many different manufacturers and it is not possible for us to hold them all in stock or put them all on display. If you would like to view a particular product in any of our showrooms please ring before you visit to check that they hold the product in stock.

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